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Why businesses see marketing as activity rather than expertise (and why it costs them)

  • tracyedgar
  • May 14
  • 2 min read

Updated: 5 days ago

I recently came across yet another job advertisement for a part-time Marketing Coordinator.


On paper, it sounded like a junior role.


The expectations told a very different story.


The position required someone to plan strategy, manage websites, run SEO, design creative, analyse performance, coordinate agencies, conduct market research, support sales, maintain brand governance, and track ROI - all part-time, onsite, at a junior salary.

This isn't an isolated example. It's a pattern. It's also one of the most common reasons marketing doesn't deliver.


And what it reveals isn't that businesses misunderstand marketing effort. It's that they misunderstand marketing expertise.


marketing strategy versus marketing activity for small business

When marketing is treated as a collection of visible activities - posting content, running ads, updating websites - strategy disappears. What's left are disconnected tasks rather than coordinated growth drivers.


Marketing is not one job

What many job descriptions describe as a "Marketing Coordinator" actually combines the responsibilities of a strategist, brand manager, digital specialist, content producer, designer, SEO lead, data analyst, and often a fractional CMO.


  • Strategy and execution are not the same skill.

  • Design and analytics are not interchangeable.

  • SEO is not something learned between social media posts.


Yet many businesses attempt to compress an entire marketing function into one junior hire.


The hidden cost

When the role exceeds what any person at that level can realistically deliver, three things happen. Marketing feels inconsistent because there's no strategic direction behind the activity. The hire struggles, not because they're underperforming, but because the role was never buildable. And leadership concludes marketing doesn't work - when the structure was the problem, not the person.


Marketing failure is rarely about effort. It's usually about role design.


The better question

Instead of asking "who can do all of this?" - ask "what level of marketing leadership do we actually need?"


Many growing businesses don't need a full-time CMO. But they do need senior strategic oversight. Someone to set direction, prioritise activity, allocate budget effectively, and build a realistic plan that junior or specialist resources can execute against.


That's why fractional and embedded marketing models are growing. Not as a cost-cutting measure, but as a more honest answer to what the function actually requires.


Strong marketing isn't defined by how many tasks get completed. It's defined by alignment between business goals, customer needs, capability, and resources.


When businesses understand the difference between coordination, execution, and leadership, marketing stops feeling like a cost centre and starts functioning like a growth driver.


Why does marketing fail in small and mid-sized businesses? In most cases it's not the tactics or the people. It's that the business has never had the right level of marketing leadership in place. Without senior strategic direction, activity happens but results don't follow. A fractional CMO provides that strategic layer without the cost of a full-time hire.

......


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